Building your Knowledge through Expert Training and Advice
The provision of training is a key element in our commitment to deliver service excellence and build intimate relationships with our customers.
Our knowledge building begins with sessions designed to ensure you and your team gain a comprehensive understanding in the use of our products. This is followed up with ongoing after sales support providing you with all the expert technical assistance you may need once our products are in use in your business.
To add further value, for those customers considering an investment in new confectionery coating or polishing equipment, we can offer the opportunity to ‘try before you buy’ thanks to our ability to demonstrate how our products perform when put through a range of typical production equipment.
We’ve recently been highlighting to customers the importance of ensuring that organic lecithin is used in the manufacture of organic finished products, including remoulding chocolate mass. This is following changes to EU legislation which came into force in January 2019*. “From the start of the year, all products that claim to be organic and include […]Continue reading
It was a pleasure to work with Chester Zoo, ITV and the BBC over the last couple of weeks to help promote the fantastic news of Chester becoming the first Sustainable Palm Oil City. As an RSPO certified manufacturer in the Chester area, we were approached by Chester Zoo after working closely with them for […]Continue reading