Going beyond Customer Focus
While many businesses claim to be customer-focused, we see that as a basic pre-requisite for any company hoping to stay afloat beyond the very short-term.
The Thew Arnott approach is to work hard over time to develop relationships with customers that go well beyond the norm - relationships where we gain such a close understanding of your operations and your product and support requirements that we are always in a position to respond to your needs.
We call it being ‘customer-intimate’ and believe it’s a challenge that only a company with our unique mix of expertise, experience and scale can meet.
It was a pleasure to work with Chester Zoo, ITV and the BBC over the last couple of weeks to help promote the fantastic news of Chester becoming the first Sustainable Palm Oil City. As an RSPO certified manufacturer in the Chester area, we were approached by Chester Zoo after working closely with them for […]Continue reading
As part of our continued expansion into global markets, we’re delighted that Manuel Zunke has joined Thew Arnott as Confectionery Technical Sales Manager. A food technologist based in Germany, Manuel has more than 10 years food industry related experience and was recently responsible for business development at Capol. Manuel joins the team to help further […]Continue reading