Going beyond Customer Focus
While many businesses claim to be customer-focused, we see that as a basic pre-requisite for any company hoping to stay afloat beyond the very short-term.
The Thew Arnott approach is to work hard over time to develop relationships with customers that go well beyond the norm - relationships where we gain such a close understanding of your operations and your product and support requirements that we are always in a position to respond to your needs.
We call it being ‘customer-intimate’ and believe it’s a challenge that only a company with our unique mix of expertise, experience and scale can meet.
Thew Arnott, importers and manufacturers of specialist ingredients for the food, confectionery, pharmaceutical, and personal care industries has secured BRC Agents and Brokers certification through Cert ID Europe Introduced in 2014, the BRC Global Standard for Agents and Brokers provides certification for companies that purchase, import or distribute product throughout the food and packaging supply […]Continue reading
Now offering a natural vegan alternative to Shellac in our range of AraTAs® coatings for confectionery and pharmaceutical products. The barrier coating uses Zein – a type of protein found in maize which is then extracted by physical rather than chemical means – as its main ingredient. As a result, Zein is completely natural, odourless, tasteless […]Continue reading