Going beyond Customer Focus

While many businesses claim to be customer-focused, we see that as a basic pre-requisite for any company hoping to stay afloat beyond the very short-term.

The Thew Arnott approach is to work hard over time to develop relationships with customers that go well beyond the norm - relationships where we gain such a close understanding of your operations and your product and support requirements that we are always in a position to respond to your needs.

We call it being ‘customer-intimate’ and believe it’s a challenge that only a company with our unique mix of expertise, experience and scale can meet.

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Wallington Office – Phone line issues

Our Wallington office is currently experiencing a telephone landline issue. Whilst we can make calls from Wallington we are not able receive any due to the local BT Exchange having a “Data Freeze”. This has also meant that we are unable to divert calls to an alternative number. We have been advised this issue will […]

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LEADING SPECIALIST INGREDIENTS SUPPLIER SECURES BRC AGENTS & BROKERS

Thew Arnott, importers and manufacturers of specialist ingredients for the food, confectionery, pharmaceutical, and personal care industries has secured BRC Agents and Brokers certification through Cert ID Europe Introduced in 2014, the BRC Global Standard for Agents and Brokers provides certification for companies that purchase, import or distribute product throughout the food and packaging supply […]

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