Going beyond Customer Focus
While many businesses claim to be customer-focused, we see that as a basic pre-requisite for any company hoping to stay afloat beyond the very short-term.
The Thew Arnott approach is to work hard over time to develop relationships with customers that go well beyond the norm - relationships where we gain such a close understanding of your operations and your product and support requirements that we are always in a position to respond to your needs.
We call it being ‘customer-intimate’ and believe it’s a challenge that only a company with our unique mix of expertise, experience and scale can meet.
Concerns about processed sugar and the impending sugar tax means that today’s consumers are looking for healthier and natural alternatives across all categories, including confectionery. Read our article below on the Confectionery News website by Thew Arnott’s Technical Manager Confectionery Europe, Nick Hewitt: https://www.confectionerynews.com/Article/2018/04/13/Confectionery-that-has-a-health-benefit-is-still-largely-untappedContinue reading
The Thew Arnott team recently attended the Ingredients Show that runs alongside Foodex at the NEC in Birmingham. We were thrilled we had the chance to take part in a panel discussion, and Verity rose to the occasion getting involved in the hot topic: – Clean Label: Tapping the Trends of Tomorrow, that took place […]Continue reading