Going beyond Customer Focus
While many businesses claim to be customer-focused, we see that as a basic pre-requisite for any company hoping to stay afloat beyond the very short-term.
The Thew Arnott approach is to work hard over time to develop relationships with customers that go well beyond the norm - relationships where we gain such a close understanding of your operations and your product and support requirements that we are always in a position to respond to your needs.
We call it being ‘customer-intimate’ and believe it’s a challenge that only a company with our unique mix of expertise, experience and scale can meet.
Verity Clifton works as our Applications Technologist. A Food Technology Graduate from Manchester Metropolitan University, she was previously with Tate & Lyle plc working with starch, proteins, hydrocolloids and fibres and has also had experience working with Campden BRI. At Thew Arnott Verity’s role is to support the sales team, creating finished product samples, and […]Continue reading
Concerns about processed sugar and the impending sugar tax means that today’s consumers are looking for healthier and natural alternatives across all categories, including confectionery. Read our article below on the Confectionery News website by Thew Arnott’s Technical Manager Confectionery Europe, Nick Hewitt: https://www.confectionerynews.com/Article/2018/04/13/Confectionery-that-has-a-health-benefit-is-still-largely-untappedContinue reading