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Thew Arnott's Core Values

Thew Arnott believes that it should:

Provide its customers with a level of service that is constantly improving, that is tailored to meet their needs and, whenever possible, exceeds their expectations.

Always comply fully with its statutory, legal and contractual obligations towards its suppliers, its customers and its staff.

Seek to continually improve the Company's systems, processes and overall effectiveness.

Expect its management and staff to develop mutually beneficial relationships with the Company's customers and suppliers because these genuinely enhance the ability to create value.

Encourage the analysis of information and data so that decisions are based on fact rather than conjecture.

Continue to operate to relevant certification standards viz. ISO 9001:2008, Cert-ID Non-GM and BRC Issue 5.

Strive to be recognised as a respected and valued employer that is sensitive to its staff's needs and expectations.

Ensure that all its staff members clearly understand what the Company's corporate goals and objectives are.

Inform, and if need be, consult its staff whenever vital change is occurring within the Company.

Encourage and welcome ideas and suggestions from any of its staff members because they all are capable of making a valuable contribution to the Company's progress and success.

Recognise that the education and training of its staff are essential cornerstones of a successful business.